The use of this site is strictly governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to V Apparel Pty Ltd ( a company registered in Australia under the registration number ACN 162 324 772 hereafter referred to as “ V Apparel Pty Ltd “ ) indicates acceptance of these terms and conditions.
V Apparel Pty Ltd reserves the right to make changes to this site and these terms and conditions at any time.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell any advertised product to you. V Apparel Pty Ltd reserves the right at any time after receipt of your order to accept or decline your order for any reason. V Apparel Pty Ltd reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.
V Apparel Pty Ltd is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.
The delivery times provided by V Apparel Pty Ltd are estimates only. V Apparel Pty Ltd will not be held accountable for late deliveries or loss or damage relating to deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. V Apparel Pty Ltd cannot be held responsible for incorrectly entered delivery addresses.
heathledger.com.au utilizes a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a "firewall" and only accessible by a limited number of employees who have special access rights to production systems.
Credit card numbers are not stored in our systems in accordance with the highest of PCI-DSS standards. When purchasing from heathledger.com.au your financial details are passed through to a secure server using the latest 256-bit SSL (secure sockets layer) encryption technology.
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
V Apparel Pty Ltd cannot be held responsible for an incorrect address being entered on your order.
Address Confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.
We will attempt to update any incorrect order details. In the case that your order is processed and cannot be updated, please refer to our returns and exchange section for more information.
Some orders may incur a customs or import duty charge. V Apparel Pty Ltd do not have any control over these charges or are unable to advise what they will be, as it is based on your own country’s regulations & compliances. For further information, please contact your local customs office. All charges are to be paid by the customer on delivery of order.
Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery. These are not included in your order total. All credit cards are charged in Australian Dollars.
We do not refund for incorrect choice, but will refund for faulty goods and exchange on incorrect size supplied.
Please contact us within 5 days of receiving your tee for ‘returns authorisation approval’ before returning item/s
You are responsible for shipping costs unless the item is faulty or incorrect size supplied.
We recommend sending returns via registered post as we do not accept responsibility for lost items.
All refunds and exchanges will only be given once we have received all goods back into our head office from the customer.
See below for the time frame within which your exchange or refund must be made in:
Exchanges (full price items) - 2 months from date of purchase
Exchanges (sale items) - 1 month from date of purchase
Refunds (full price items) - 1 month from date of purchase
In the event a product is listed at an incorrect price or with incorrect information due to typographical error V Apparel Pty Ltd shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
V Apparel Pty Ltd shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, V Apparel Pty Ltd shall immediately issue a credit to your credit card account in the amount of the charge.
This site may contain links to other sites on the Internet that are owned and operated by third parties.
You acknowledge that V Apparel Pty Ltd is not responsible for the operation of or content located on or through any such site.
The graphics, logos, service names and trademarks used on any product sold on the site are the property of V Apparel Pty Ltd, its designers and suppliers and the suppliers of third party goods and services offered on the site. The trademarks must not be used in connection with any product or service that is not the trademark owners’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits the trademark owner.
Please use the following for any enquiries.